Pandaw Pandaw is a Saigon-based cruise operator specializing in trips on colonial-style expedition ships throughout South and Southeast Asia. Pandaw approached us in 2016 because they were seeking a US-based call center that understood the needs of American travelers. They made it clear that they wanted a long-term partner with whom they could build a […]
Blog
The Recession Playbook for Travel Planners: What You Can Do Now
A few weeks ago, one of our partners asked us what our “Recession Playbook” looked like. It was the middle of summer: unemployment was at a 50-year low, the Fed just cut interest rates, the Euro was trading favorably, and consumer sentiment was positive. However, news of the U.S’s trade war tactics and political uncertainly […]
At Your Beck and Call
A Day in the Life of Our Reservations Team It’s 5:30 pm and John Scaggs is just getting off a call with a customer. It’s a surprisingly busy afternoon for late August, but the assistant manager of reservations is unfazed. “We get a lot of a last-minute reservations for fall trips at this time of year,” he […]
Overtourism: Save the Date
You’re invited! Come hear ATA’s President, Kate Simpson, speak on the implications of “overtourism” and how to avoid becoming a part of the problem when traveling. This insightful evening program is being put on by Smithsonian Associates on Wednesday, August 21st at 6:45 PM. Get Tickets Read more about the event, as described by Smithsonian […]
Babson Connect: Worldwide
Babson Connect: Worldwide Babson College operates Babson Connect: Worldwide (BCW), an annual global entrepreneurship summit for the Babson community and global business leaders. BCW is a large, high-stakes event that plays a key role in Babson’s efforts to foster loyalty and engagement with their global alumni, encourage philanthropy, and build relationships with key stakeholders. Babson […]
Smithsonian’s Oxford Seminar
Smithsonian’s Oxford Seminar In the 1970s, David Parry, ATA’s then President, traveled to Oxford with the idea of creating a “college” experience at one of the great British universities. A few years later, the Oxford Seminar was born, an academically rigorous program for life-long learners. Travelers choose course topics such as archeology, medieval history, garden […]
